Custom Integration System for Manufacturing
Implemented automated synchronisation between two article databases, eliminating manual updates and reducing data discrepancies by 95%.
Industry
Building Automation
Company Size
Small Business
Location
Leipzig, Germany
Technologies
The Challenge
The client maintained two separate article (product) databases––one for accounting and one for technicians in the field. Data discrepancies between the two systems such as product pricing and product description led to inefficiencies and errors in order processing and service delivery. Manual updates between systems consumed significant staff time and were prone to human error. The client needed a reliable automated solution to synchronise the databases and ensure data consistency across both platforms.
Our Solution
We developed a custom integration system with automated synchronisation that regularly compared and updated records between the two article databases. The solution included robust data validation checks to identify and resolve discrepancies, ensuring that both databases maintained accurate and up-to-date information. We created a user-friendly monitoring interface for tracking synchronisation status and managing any conflicts that arose during the process. The system also included comprehensive error handling and logging to ensure reliability. Additionally, we provided training to the client's staff on how to use the new system effectively.
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